Biography

a versatile software engineer known for his technical expertise, leadership, and compassionate client care. ​

Ebenezer Mensah is a dedicated and versatile professional with a background in software engineering, client relations, and information security. He earned his Bachelor of Science in Software Engineering from Brigham Young University – Idaho, where he was recognized as a BYU-I Scholarship Grant recipient. Throughout his academic journey, Ebenezer demonstrated leadership by serving as a Heber J. Grant Mentor, supporting fellow students in their educational pursuits.
 
His career began in 2016 with Farah Experiences where he gained extensive experience in guest relations and safety within various Miral Experiences properties, including Warner Brothers World Abu Dhabi, Qasr Al Watan, and Ferrari World. As a Guest Relations & Safety Specialist, Ebenezer honed his skills in customer service, problem-solving, and client engagement, making significant contributions to visitor experience in Abu Dhabi.
 
Transitioning to the technology sector, Ebenezer completed a pivotal internship as an Information Security Risk & Compliance Analyst at The Church of Jesus Christ of Latter-Day Saints in Utah, collaborating with the Risk Services Team. During this internship, he focused on cloud security, risk assessments, and evaluating emerging technologies, which enriched his understanding of cybersecurity in a corporate environment.
 
Ebenezer is skilled in data visualization, with four years of experience using Power BI and Tableau, and he holds an embedded systems certificate. His experience extends to software development, where he is currently working on a mobile app project for ADOM Healthcare LLC. This app will enable customers to order products, submit prescriptions, and receive notifications when their medications are ready for pick-up, enhancing customer convenience.
 
Awards and Achievements
 
BYU-I Scholarship Grant Recipient 
  Ebenezer was awarded this prestigious scholarship for his academic excellence and commitment to his studies at Brigham Young University – Idaho.
 
Hack A Ton 2021 & 2022 Participant 
  Participated in BYU-Idaho’s Hack A Ton events, leading a sales optimization project that resulted in a 15% increase in conversion rates in 2022.
 
Customer Engagement Project Leader 
  Led a project at BYU-Idaho in 2017-2018, implementing a strategy that increased client interaction by 30%.
 
Embedded Systems Certificate 
  Ebenezer earned a certificate in embedded systems from BYU-Idaho, broadening his technical expertise in software development and hardware integration.

work Experience

Ebenezer Mensah is a software engineer skilled in cloud security, data analysis, and mobile app development, with projects in prescription ordering, sales optimization, and client engagement

2014

Techno Impasse LLC

Began foundational work experience, possibly in technical support or entry-level IT roles, laying the groundwork for future expertise in software and security

2016

Modern Building Maintenance Co LLC

Joined Modern Building Maintenance, gaining experience in facility operations and customer relations, later transitioning into specialized roles with Miral Experiences

2017

Miral Experiences llc​

Served as a Guest Relations & Safety Specialist at Warner Brothers World Abu Dhabi, developing skills in customer service and safety management in a high-profile entertainment setting

2023

The church of Jesus Christ of Latter-day Saints

Worked as an Information Security Risk & Compliance Analyst Intern, focusing on cloud security, risk assessment, and compliance within a global organization